Frequently Asked Questions

Below are a list of our most frequently asked questions. Don’t see your answer? Head over to our full FAQ page here before sending us a message.

On average, orders take 2 - 3 business days to be printed and ready to ship.

We make every effort to ship orders as soon as possible. Please keep in mind that every shirt is custom printed for your order (after you place the order) and several factors may impact shipping.

If you are in a time crunch, please contact us before placing your order so we can give you all the options available to ensure you receive your shirts in time for you revent or occasion!

Once your order has been printed and is ready to ship, the delivery depends on the shipping method you select.

Printing Time + Shipping Time = Delivery Time

Orders that selected USPS Priority Mail Express arrive in 1 – 2 days, excluding Sunday.

Orders that selected USPS Priority Mail arrive in 2 – 3 days, excluding Sunday.

Orders that select Flat Rate Shipping will ship USPS First Class Mail and have an average delivery time frame of 3 – 5 business days but can take up to 10 business days.

If you are in a rush we’ll do everything we can to help you out. Please contact us BEFORE PLACING YOUR ORDER by email orders@ohanaapparel.com or by phone at (727) 469-3693 to discuss options.

We're a Proud American Small Business, since 2013!

Our primary print studio is located near Tampa, Florida in the city of Holiday! We have a secondary print studio located near Detroit, Michigan. All of our prints are done in-house by our staff. Nothing is mass produced or outsourced!

We apologize, but at this time we are not able to offer exchanges or returns. If there is a problem with your order, please contact us so we can assist you!

We happily accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Apple Pay
  • Amazon Pay

Get in touch!

Need to speak to someone? Our preferred method of contact is by email,orders@ohanaapparel.com.

Looking to chat by phone? Yeah, we have one of those too but the print studio is a very busy place! As a small business, every employee is vital to our success so we can’t always answer the phone but feel free to give us a call at (727) 469-7927. If you get our voicemail, please let us a message and we’ll make it a priority to return your call!